
COVID-19 Protocol
To protect you, our clinic has the following infection control commitments in place
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As part of routine clinical practice, physiotherapists and staff clean and disinfect surfaces (using virucidal disinfectants) between patients
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Enhanced cleaning and disinfecting of high touch surfaces (i.e. doorknobs, light switches, washrooms, pin pads, etc.)
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We have always and continue to encourage the one-on-one clinic environment rather than group classes
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We ensure time is provided between appointments to allow for thorough cleaning and disinfecting
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We ensure time is provided between appointments to reduce the number of patients in the clinic concurrently
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Encouraging patients to wait in their vehicles until called/texted that the clinician is ready to see them
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Eliminating penalties for missed/cancelled appointments due to respiratory illnesses
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Providing services via telerehabilitation to service populations who are at risk of in-person visits
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Wearing medical-grade surgical or procedural masks at all times during the treatment process