COVID-19 Protocol

As part of routine clinical practice, physiotherapists and staff clean and disinfect surfaces (using virucidal disinfectants) between patients
 

Enhanced cleaning and disinfecting of high touch surfaces (i.e. doorknobs, light switches, washrooms, pin pads, etc.)

We have always and continue to encourage the one-on-one clinic environment rather than group classes
 

We ensure time is provided between appointments to allow for thorough cleaning and disinfecting
 

We ensure time is provided between appointments to reduce the number of patients in the clinic concurrently
 

Encouraging patients to wait in their vehicles until called/texted that the clinician is ready to see them

Eliminating penalties for missed/cancelled appointments due to respiratory illnesses
 

Providing services via telerehabilitation to service populations who are at risk of in-person visits
 

Wearing medical-grade surgical or procedural masks at all times during the treatment process